IDEO
ROLE
Senior DirectorDiversity, Equity, Inclusion, and Belonging
YEAR2020-Present
Transforming workplace culture through a design-driven approach to DEI
CHALLENGE
CONTRIBUTIONS
Applied Design Thinking to Systems Change
Led a global strategic planning process that leveraged design thinking tools—research, facilitation, prototyping, and systems thinking—to co-create and implement IDEO’s DEIB priorities accross teams and business units.
Built Community Infastructure
Formalized an Employee Resource Group (ERG) program, securing compensation and executive sponsorship to anchor ERGs as cultural and leadership platforms across the firm.
Linked Creative Practice to Equity and Justice
Implemented a pro-bono fund linking IDEO’s design process to racial justice movements and supported the Inclusive Design Collective, an internal community growing the firm’s capacity to practice equity-centered design.
Turned Insights into Levers for Change
Led the design and rollout of IDEO’s demographic reporting system and annual global employee engagement survey, translating insights into levers for action and change.
Moved the Work from the Margins to the Core
Partnered with the CEO’s office to launch an enterprise-wide DEIB taskforce, increasing visibility, alignment, and senior leader accountability across business units
Enabled Decentralized Implementation
Advised regional Hubs on adapting DEIB priorities to local business planning, balancing global coherence with cultural nuance and operational relevance.
IMPACT
This work created the conditions for lasting change—rooted in iteration, not perfection, and sustained through community.
IDEO is still evolving—as design today demands new capabilities that reckon with history, power, and care for both people and the planet. I’m proud to have helped shape this chapter of its journey, and to have contributed to building the infrastructure for what comes next.
SHARING INSIGHTS TO ADVANCE EQUITY, ACCOUNTABILITY, AND ORGANIZATIONAL LEARNING
²CASE STUDY FROM IDEO’S RACIAL JUSTICE IMPACT FUND
PARTNERING WITH CITIES UNITED TO REIMAGINE PUBLIC SAFETY & COMMUNITY HEALING
³HEAR FROM MEMBERS OF IDEO’S INCLUSIVE DESIGN COLLECTIVE
ABOUT HOW INCLUSIVE DESIGN ISN’T JUST ETHICAL, BUT ESSENTIAL